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This store has earned the following certifications.
Performance Cream Eco-weave
GREENGUARD GOLD CERTIFIED: This product has been rigorously tested for over 10,000 chemical emissions and volatile organic compounds (VOCs). It contributes to cleaner indoor air, ensuring the health and safety of your family and home.
WATER REPELLENT and STAIN RESISTANT FABRIC: Relax and enjoy your glider with peace of mind. Our special performance fabric protects against spills and stains, keeping your furniture looking its best.
ECO-PERFORMANCE FABRIC: Contain at least 30 recycled plastic bottles in this soft and durable fabric. Utilizing LiveSmart performance fabric, it also includes 30% Repreve recycled yarn, making it both eco-friendly and highly functional.
INFLAMEABILITY AND ENVIRONMENTAL CERTIFICATIONS: The foam used in the seat meets all California TB117-2013 flammability standards and is CertiPUR-US certified. This means the foam is produced without harmful substances like PBDEs, Tris flame retardants, heavy metals, formaldehyde, and CFCs.
FSC CERTIFIED WOOD: The wood in the product's frame comes from well-managed, FSC-certified forests. The FSC label guarantees that the wood has been harvested sustainably to benefit communities, wildlife, and the environment.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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